Vets4Pets Oxford at Inside Pets at Home, Botley Road, Botley Road Retail Park, Oxford, Botley Road in Oxford, England

Opening hours Open now

Today: 09:00 am — 07:00 pm

Reviews about Vets4Pets Oxford

• ✪ ✪ ✪ ✪ ✪
  If I could give this a lesser rating, I would - because I would not wish for anyone to receive the service I had from this vets recently. My rabbit was adopted from the Pets at Home store in Botley, and I was given a free neutering voucher when I took him home. Free service worth £60? Anyone would be silly to turn that down! But trust me - you should. The condition my rabbit was returned to me in was appalling - his stomach was covered (and I'm talking absolutely drenched here) in his own blood due to a burst blood vessel, and it was clear he was in discomfort. I was rushed in and out of the consultation room in less than a minute, given no aftercare advice or even a chance to see how he was within his carrier – it wasn’t until I got him home that I could thoroughly check him over. I won’t bore you with all the details, but he ended up spending the next 24 hours at their emergency vets (which thank god is a completely independent surgery from Companion Care) where he was pumped with various antibiotics, painkillers and had a blood transfusion. I was told it was a surprise that he hadn’t gone into shock and passed away from the volume of blood loss. I was landed with a £300 bill for the care that could have been prevented if the operation was done properly in the first place. They have no overnight facilities at their surgeries, so if something goes wrong they’ll just kick you out the door and send you elsewhere. I wrote a letter of complaint to their head office in Wantage after this incident, and it was shrugged off as something I must have done in transporting him home and they had the cheek to include £10 in Pets at Home vouchers as compensation! I was incredibly upset by this incident and almost losing a pet that is very dear to me. One bad experience is enough to ensure I do not return to them again.
  by Kate Lockwood

  January 31, 2017

Photo gallery of Vets4Pets Oxford

About Vets4Pets Oxford in Oxford